Members’ views and opinions are important to us and can help shape and improve our services and the way we work. Here are a few examples of how we’ve acted on what you’ve told us
You Said
I needed to get CSP membership for 15 students today to allow them to complete their current placement block.
We did
We added the students to our system within the timeframe given, allowing them to start placement on time and not miss out on a brilliant experience.
You Said
The cap on net profit for eligible businesses was set too low.
We did
We listened and from 1 July it was raised to £140,000.
You Said
In the pandemic you said it was unfair that business interruption insurance wasn’t paid out to private physiotherapy services.
We did
We listened and worked with our broker and with specialist lawyers to reverse Aviva’s position.
You Said
You said you wanted an opportunity to access clinical content CPD as part of your CSP membership offer.
We did
We have worked in partnership with our professional networks to develop a series of CPD lunch and learn events with relevant clinical learning curated just for you.
You Said
It was too costly for sole traders or self-employed physiotherapists to take students.
We did
We listened and worked with our insurance broker to enable this.
You Said
You wanted more guidance on the governance required in private practice.
We did
We listened and continue to develop this section of our website.
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